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What Is an Employee Assistance Program (EAP)? (Definition) | Built In

Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a resource for postal employees and their family members designed to help them with on-the-job, personal, or family problems. EAP is a counseling and referral service staffed with mental health professionals. It is a formal, non-disciplinary program that is free and voluntary. The EAP toll-free hotline is available 24 hours a day, 365 days a year. Counselors are available for emergency, urgent care intervention. Call Center representatives provide informa

Employee Assistance Program

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