Sep 28, 2009 · So ServiceDesk isn't bombing out on long usernames per se, it is just requiring that at least one short-named user is in each group that you're trying to import.

Oct 14, 2014 · Brent, Other change management products can do this (Remedy in particular), and it is very useful functionality, particularly if you have recurring changes or the use case eladio described. …

May 5, 2016 · Our method of recovering from this without bouncing servicedesk (as this is a live system) is to in task manager, kill Java, javaw, pdm_mail_eater, pdm_mail_nxd.

Dec 14, 2015 · hi, seems that you have configured Web Directory, if you're running 12.9+ you can check configuration on Admin tab.

Feb 21, 2013 · It is very important to know the ServiceDesk Version because Cumulative patches and Test-Patches are dependent on the version of ServiceDesk you are using. The first question that CA …

Nov 25, 2011 · Manager. To install ServiceDesk, it is necessary to install separately in the product listing within Symantec Installation Manager.

Note:ServiceDesk 7.0 is designed to be used with SQL Server 2005 (32 or 64-bit). Support for SQL Server 2008 will be added to a future version of ServiceDesk. Reinstall ServiceDesk by following …

May 4, 2011 · Page 24 of Symantec ServiceDesk Customization Guide 7.1 suggests themes and menus may be selected under Admin>portal>Master Settings>Customization. "...allows you to set a …

Jun 1, 2016 · First, this is not the ServiceDesk URL. It is the servicedesk's webservices URL. Servicedesk url ... Hi, We are able to access the normal service desk URL. Only with the web …

Sep 4, 2015 · In addition to everything else already stated, I'd also verify in the NX.env that any url pointing to the old address should be adjusted (the servlet url for example), the change should also …