By understanding control, countercontrol, and how goals work, we can all get more of what we want more of the time.

Achieving quality in the medical laboratory requires the use of many tools. This workbook explains the basic knowledge necessary to understand a simple but effective statistical process control system ...

Statistical process control (SPC) charts provide a natural approach to analysing time series data for healthcare quality improvement (QI) initiatives. A problem arising in practice is that having ...

Ever sat at a blackjack table, second-guessing yourself on every hand? You’re not alone, and you don’t have to play blind anymore. The most effective way to reduce the amount of chips thrown away is ...

Abstract: Control Charts using Parametric Empirical Bayes (PEB) based on a Robust Cauchy prior and Poisson likelihood have proven useful for automatically detecting spikes in safety-related flight ...

Teddy Swims made chart history this week as his hit single “Lose Control” broke the record for longest-running song in the top 10 of the Billboard Hot 100. “Lose Control,” which bumps from No. 8 to 7, ...

Winning at blackjack does not depend solely on chance; understanding the game’s approaches and calculated bets is essential. The strategies for winning at blackjack have a high probability of success ...

Background The way that data are presented can influence quality and safety initiatives. Time-series charts highlight changes but do not clarify whether data lie outside expected variation.

A client emailed me, "I struggle when the plane is initially ascending. I don't feel any anxiety while descending/landing. I know, I know -- it's crazy. I sometimes find myself white-knuckling it for ...