Generative AI is rapidly changing how software is designed, built, and maintained. As these systems become more capable, they are also reshaping how quality assurance teams approach testing, ...

The promise of agentic AI to transform customer experience (CX) is undeniable. AI-enabled CX platforms are rapidly expanding into a global market, with forecasts predicting it will reach USD 117.8 ...

Despite lots of hype, "voice AI" has so far largely been a euphemism for a request-response loop. You speak, a cloud server ...

In a case that reads like a mashup of Seabiscuit and Breaking Bad, a New Mexico judge stepped in last month to block the ...

If AI writes code like a teenager, then testers need to be the adults in the room. That doesn’t mean standing at the end of ...

Over three decades, the companies behind Web browsers have created a security stack to protect against abuses. Agentic browsers are undoing all that work.

Rubrik, Inc. ( RBRK) Data Recovery Summit January 21, 2026 1:00 PM EST ...

A single developer built a Linux malware framework in less than a week using artificial intelligence, said security ...

Overview  AI now drives personalization, advertising, content, analytics, and customer engagementPredictive intelligence has replaced intuition-led marketi ...