The hard truth about the agentic AI revolution is that it cannot save you from bad management or poor operational hygiene.

Analysts think ServiceNow can improve performance later this year as early AI adopters stock up on more credits and as some pandemic-era contracts come up for renewal Shares of ServiceNow are down 31.

Optimism in the market and receding AI fears may be driving ServiceNow higher.

AI systems fail because of a context gap—when decisions rely on incomplete, inconsistent and outdated data across systems.