When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

You can talk to the chatbot like it's a friendly acquaintance, and it'll help you get a lot done. Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and ...

A tablet can be a powerful tool that transforms your restaurant’s operations and customer experience. While they were once seen mainly at food trucks and farmers’ markets, restaurant technology has ...

National AI usage among businesses is growing, with current rates at 18% and projected to hit 22% in six months. Larger firms show higher AI adoption; those with 250+ employees report a 27% usage rate ...