Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful ...

Enterprise AI agents boost automation but often run with broad permissions, allowing actions beyond user access and weakening ...

The initial promise of LLMs as a total fix for enterprise automation has stalled. We have solved for reasoning at scale, but turning that reasoning into real-world results is a different story. We ...

Salesforce has launched a rebuilt Slackbot AI agent for Slack that can search enterprise data, draft documents, and take ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

Think your customer relationship management (CRM) tool is doing it all? You might be able to get even more out of it than you ...

Bulk SMS marketing has been around for years, yet in 2025 it is still quietly outperforming many “new” digital channels.

Luxury Presence’s new artificial intelligence–driven Presence CRM platform is scheduled to roll out in February.

Weekly cybersecurity recap covering emerging threats, fast-moving attacks, critical flaws, and key security developments you ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Hackers are claiming to be selling internal source code belonging to Target Corporation, after publishing what appears to be ...