The cloud-native customer service company Talkdesk offers a core customer experience automation (CXA) platform with AI agent ...

Modern batch processing relies on flexible ISA-88–based software that streamlines recipe creation, coordinates tasks across multiple units and enables efficient execution of multistage production ...

Event-driven architectures offer a strategic path to real-time execution, resilience and operational transparency across ...

Marketing automation is not a new concept to B2B marketers by any stretch of the imagination, but the extent to which marketers use their marketing automation platform (MAP) is a different story. When ...

Operators increasingly expect batch control software that offers broad adaptability and works seamlessly within the distributed control system (DCS) responsible for coordinating and automating plant ...