THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...
Customers will also be compensated if they have been forced to wait more than six weeks for a smart meter installation ...
The changes are coming into effect from February and will mean customers have better access to lower cost services - as well ...
Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...
Historic smart meter failures lead to new rules for UK energy companies, including automatic £40 compensation for delays ...
New protections mean suppliers will finally face consequences when things go wrong ⚡ ...
Energy expert Richard Neudegg says the rules, which are coming into place in this month, will unlock 'new and often cheaper' ...