The communications artificial intelligence wars continue unabated as every unified communications-as-a-service and contact center-as-a-service vendor loads its products with new capabilities to one-up ...
RingCentral on Wednesday announced new features for its AI-based contact center offering, RingCX, that included what the firm said is a “real-time AI powered assistant for both agents and supervisors.
RingCentral’s trusted communications enhanced by OpenAI deliver high-fidelity, powerful AI experiences that drive business outcomes RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered ...