On July 1, the banking industry got yet another code of conduct – its fifth since 1993 – and although it is voluntary, all of the retail banks have signed up. In the promotional video, Australian ...

The updated banking code strengthens protections for struggling customers and introduces "naming and shaming" for banks failing to meet new standards. Australian Banking Association CEO Anna Bligh ...

Former regulator Sean Hughes says the growing use of artificial intelligence across the banking sector must be examined at an ...

Banks and building societies have vowed to provide more support for borrowers slipping into financial difficulties. Sign Up to be kept in the loop each and every day with our free Business newsletter.