ATLANTA--(BUSINESS WIRE)--Alvaria, a pioneer in workforce management and contact center customer experience technology, servicing large global enterprises and rapidly growing consumer brands, ...

Roseland, NJ /PRNewswire/ - ADP®, a global leader in HR and payroll solutions, today announced the availability of ADP® WorkForce Suite, the industry's #1-rated workforce management solution, now ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, Inc., a leading provider of contact center workforce optimization software, today released an all new design of its Web 2.0-based Calabrio ONE® enterprise ...

RingWEM includes native AI Quality Management, AI Workforce Management, AI Interaction Analytics, and Screen Recording “Focus on customer experience and employee engagement is what separates ...

The healthcare workforce landscape is facing a perfect storm. Labor costs are surging, and this trend is only expected to continue. Hospitals are increasingly lean¬ing on contract and temporary ...

C-suite leaders believe their workforce’s well-being is improving. They’re wrong, according to a June 20 report from Deloitte. The management consulting firm surveyed 3,150 C-suite executives, ...

The contingent workforce is continuing to grow as more workers prioritize flexibility. Businesses also increasingly rely on this workforce segment to remain nimble in the face of unpredictable labor ...

Reliance Matrix, a leader in absence and employee benefits solutions, has introduced an expanded suite of services designed to help employers stay compliant with the Americans with Disabilities Act ...

Mountain View, California-based Amae Software has joined three other call center software firms in producing the Solution Made Easy suite. Voice Print, Syntora, and Pipkins collaborated to create the ...

Industry's #1-rated workforce management solution is now a part of ADP's leading payroll and HCM platforms "The pace at which we integrated WorkForce Software across our global platforms only speaks ...