RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce ...
Health Workforce Planning and Human Resources Management represent critical pillars in ensuring that healthcare systems remain responsive, efficient and sustainable. This discipline encompasses ...
DALLAS & MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce and conversation intelligence company, today announced its Workforce Intelligence solution at its annual Calabrio Customer Connect (C3) ...
Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...
It is the responsibility of a healthcare professional, usually a clinical manager within each unit, who often has more pressing patient care activities to accomplish. Each day, the manager has to ask ...
SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Nextiva, the leading unified customer experience management (UCXM) platform, today announced the launch of Nextiva Workforce Scheduling, an expansion of the company ...
Precedence Research valued the global workforce engagement management (WEM) market at $9.4 billion in 2023 and expects it to hit $10.5 billion in 2024, topping out at $31.4 billion by 2034. This ...
This is recruitment redefined: The launch of Toryen is set to transform UK recruitment and workforce delivery ...