Strategic thinking training has become an important component of today’s corporate leadership development training program, but rapidly developing strategic thinking capability within the workforce ...

A sales simulation allows sales staff to practice scenarios for closing sales and developing customer relationships. Many of these scenarios involve role-playing, in which the trainee acts as a ...

The phrase "simulation modalities" may conjure up a variety of images. For example, some nursing staff development professionals think of a sophisticated training mannequin that produces ...

Even in the early days of computing, businesses were looking at computers as tools for setting up complex simulations. Some credit Keith Douglas Tocher for developing the first discrete-event ...

A patient was in pain, frustrated because she felt like no one was listening to her. Emily Barksdale, a nursing student at UNC-Chapel Hill at the time, walked in and asked the patient to describe her ...

Today's contact centers are fine-tuned machines, with no penny wasted and every customer interaction optimized. Before founding Zenarate, I led contact centers at large financial institutions. During ...