Global insurer Allianz is moving beyond case-centric towards object-centric process mining to help it really understand the customer journey. Allianz is one of the world’s leading insurance companies ...

The term "systems thinking" refers to a management and operations approach where single business decisions are analyzed based on the systematic consequences they have. If a company invests in a new ...

Modern businesses and organizations are constantly confronted with the need for transformation. Whether it's adapting to emerging technologies, responding to market shifts or navigating unprecedented ...

When I was a teenager, my ticket to freedom was a 1979 Volkswagen Rabbit. It was silver with a red pleather interior, and I absolutely loved that little car, even though it rarely loved me back. It ...

Systems Thinking for Instructional Designers offers real-world cases that highlight how designers foster continuous improvement and manage change efforts across organizational contexts. When you ...

I have thoroughly enjoyed reading the brilliant new book by Scott Page, The Model Thinker. Page describes many models we can apply to data in efforts to understand our world and address complex ...

One of the most common problems I see content marketing teams have is being too zoomed in on content creation. This tunnel vision leads to us feeling perpetually overwhelmed by the amount of “other ...

Systems Thinking is a way of looking at the way things are made in the world and understanding how processes influence one another in a larger system. Linear thinking is a narrow way of looking at the ...