Concierge membership models strategic increase hospital revenue and improve satisfaction for patients and physicians without disrupting payer contracts.

Insurers commonly layer new tools onto legacy processes, bolt pilots onto fragmented data estates, or conceive of grandiose ...

A majority of mergers and acquisitions in the healthcare industry result in questionable success. From 1998 to 2008, only 41 percent of approximately 220 hospitals in hospital acquisitions analyzed ...

Accounting firms that treat marketing and business development as administrative support will struggle to adapt in the future.

IT professionals increasingly need to navigate projects arising from greater business complexity. The integration of systems models with established methodologies, like design thinking, agile and lean ...

I have a need to organize the world. Four years in as an angel investor and one as a VC, I realize the world of startups and venture investing is pretty noisy and ambiguous… very hard to organize! But ...

Bruce Harreld, senior vice president of strategy at IBM, lives in what he calls a "Weird World," A perspective from which he drives the company's emerging businesses as well as efforts to continue ...

Companies recognize the transformative potential of AI, yet many still treat the technology as an experimental “add-on” rather than a structural phenomenon.