ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...
Nasdaq

ServiceNow’s Knowledge 2020 Launches Today, Focusing on New Era of Employee and Customer Workflow Experiences

COVID-19 is changing how people work and how companies engage customers; ServiceNow accelerates the future of work and customer service management SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow ...
TechAnnouncer

Pyramid Analytics Fuels ServiceNow’s Business Automation Ambitions

Big Tech is in the midst of an M&A spree in the AI space, and ServiceNow’s recent acquisition of the data analytics software ...
Nasdaq

ServiceNow Introduces Workflow Data Fabric, Forging a New Generation of AI-fueled Productivity for the Enterprise

Enhanced integrated data layer unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time, secure access to data from any source Zero Copy ...
Diginomica

That’s a wrap! ServiceNow confident on its ‘workflow revolution’ pitch as Knowledge 2020 concludes

With Bill McDermott now at the helm, ServiceNow seems to have refined its focus on solving problems for the enterprise. What should have been a three day in-person event in the US quickly turned into ...
Business Wire

ServiceNow’s Knowledge 2020 Launches Today, Focusing on New Era of Employee and Customer Workflow Experiences

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today launched the Knowledge 2020 Digital Experience, the ...