While a lot of functionality is making its way to the Internet through the various forms of cloud computing, support for customer service varies widely. James Urquhart is a field technologist with ...

Cloud computing has taken the world by storm, and for good reason. It’s a meaningful, effective way to provide software and computer resources to people around the globe. Hence, enterprises and ...

IBM has defined six types of partners that help move customers to cloud computing, said Dave Mitchell, director of strategy and emerging business for the vendor. These include partners who build ...

Cloud computing is reshaping how industries think, from agriculture to wholesale trade. Few technological advancements have had that same level of impact. Companies of all sizes use these services to ...

As a business owner, you’re always looking for smarter ways to keep operations efficient and profitable. One of the most powerful tools available today is cloud computing, which helps companies scale ...

The times they are a-changin'. Especially for cloud technology. Here's how a cloud entrepreneur puts it. "I've cut my teeth in the industry working on the physical side of cloud-based infrastructure.

Tremendous opportunity and innovation has been delivered by self-service cloud platforms. But this shift will be peanuts compared to a great technological transition now in the works. James Urquhart ...

As the costs for cloud services continue to rise, companies need to determine if the business value of those services is worth the price tag. Value refers to the worth or usefulness that something ...