For "CXO AI Playbook," Business Insider takes a look at mini case studies about AI adoption across industries, company sizes, and technology DNA. We've asked each of the featured companies to tell us ...

Salesforce launched a new healthcare AI assistant within its customer relationship management system, marking the latest tech company trying to expand its reach in the healthcare market. As AI ...

CRM's Agentforce surges with 169% ARR growth and 29,000 deals, fueling AI momentum as Data 360 drives recurring revenue gains ...

Salesforce has just unveiled a new marketplace called AgentExchange, creating what it describes as the first trusted marketplace for AI agents in enterprise software and positioning itself at the ...

Salesforce has unveiled its Agentforce platform in a bid to provide enterprises with intelligent conversational capabilities and autonomous agents designed to handle a wide range of day-to-day tasks.

Salesforce upgrades Slack with AI features enabling automation meeting summaries workflow integration, task management across enterprise tools ...

Salesforce is rapidly increasing its use of AI to automate tasks and streamline operations, CEO Marc Benioff says. AI now handles between 30% and 50% of the company's workload. Get ahead of next ...

Salesforce architect Ranjith Kumar Kollu designs scalable, automated CRM systems that replace manual workflows with high-performance, integrated enterprise solutions.

Zapier reports that operations automation streamlines processes across teams, reduces errors, and improves efficiency, allowing focus on strategic growth.