This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Disneyland is introducing a new virtual ...

Unexpected disruptions can throw your business into disarray, leaving customers frustrated and staff overwhelmed. Even more concerning is that much of this chaos can be prevented with the right tools.

Queuing techniques are systems put in place to serve customers in an orderly manner. Queuing techniques prevent chaos in customer service by ensuring the company can serve one at a time, on an ...

Disney is ending the Virtual Queue for Tiana’s Bayou Adventure and Guardians of the Galaxy: Cosmic Rewind. This will lead to longer lines — and more incentive to spend money on Lightning Lanes. The ...

A new queuing system will soon require cargo vessels that arrive early to the Ports of Los Angeles and Long Beach to anchor and wait 150 miles off the California coast — rather than hugging the ...