Serial Entrepreneur, CEO and cofounder of Veego Software, a startup in the Israeli high-tech corridor, innovating smart-home support. Who’s going to make the first move? That’s the ultimate difference ...

IT GOAT launches Proactive IT Support Services to boost business performance and reduce downtime. Dallas, Texas--(Newsfile Corp. - November 12, 2024) - IT GOAT, a leading managed IT services provider, ...

I first started writing about the benefits of a more proactive approach to customer service and experience back in 2013. It seemed to me that the benefits were clear: delivered well a more proactive ...

This looming turnover wave signals a critical need for organizations to dig deeper. Beyond traditional perks, it's time to address the emotional and psychological factors driving disengagement.

Proactive customer support is all about identifying and resolving customer issues before they turn into bigger problems. Customer service experiences rarely delight us. Most of us can detail an ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Confluent, Inc., the event streaming pioneer, today announced the initial release of Proactive Support for Confluent Platform, which is a cloud service that ...

It’s no secret that the past two years have presented many challenges that negatively affected business owners. Despite this, many are seeing opportunities for increased revenue and growth in the ...

Sendbird Inc., an artificial intelligence communications and conversation platform, today announced the launch of what the company calls an “omnipresent” AI agent that can handle customer service ...

What is the best type of IT support for handling frequent issues? Recurring IT challenges are more than a minor inconvenience in today’s fast-paced, competitive landscape. They can disrupt your ...

CINCINNATI, OH, UNITED STATES, February 2, 2026 /EINPresswire.com/ -- BlueHat, a trusted technology solutions provider ...

The time constraints faced by Education IT in higher education are often quite different than those faced by most local school districts. While Ed Tech in K-12 has to meet the needs of students each ...

Recurring IT challenges are more than a minor inconvenience in today’s fast-paced, competitive landscape. They can disrupt your productivity, compromise security and damage your reputation. Your ...