Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

At its OpenWorld show this week, Oracle is expected to announce an upcoming version of its Siebel CRM On Demand service that will include social networking features reminiscent of consumer portals ...

SAN FRANCISCO — It's time to truly include marketers in the CRM equation — which is why Oracle made marketing the hallmark of Oracle CRM On Demand 18, the new edition of its software-as-a-service ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

PHILIPPINES--Enterprise software giant Oracle has embedded social networking functions into its latest customer relationship management (CRM) offerings, allowing the applications to emulate social ...

Kuwait-based mobile operator Wataniya Telecom has handed a contract to enterprise software giant Oracle to revamp its customer relationship management (CRM) system.Under the deal, Oracle will ...