Buyer's regret is real, and sometimes it means taking an item back even thought it isn't defective. Just beware -- restocking fees aren't what they used to be.

It’s always hard to know exactly what to get the people in your life — whether it’s your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it’s a hit, ...

Retailers want to minimize returns. That's because even when a returned item can be resold or returned to a vendor, doing either of those costs money. It takes manpower to process returns, and ...

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry watchers say now affects roughly three‑quarters of stores. Watch below: Instead ...

It's always hard to know exactly what to get the people in your life - whether it's your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it's a hit, ...