Emojis in the comment section could be skirting Meta’s rules against hate speech. The Oversight Board, which sets precedent ...

Sign up for the daily CJR newsletter. When Facebook announced two weeks ago that it would hire an extra 3,000 moderators to review livestreamed video, many wondered ...

The metaverse’s merging of the physical and digital worlds offers exciting new opportunities for brands to forge connections with consumers across a wide range of sectors, including retail, gaming, ...

Social platform Bluesky is open-sourcing its moderation tool Ozone, allowing users to choose exactly how the content on their timelines is moderated. With the introduction of Ozone, Bluesky is ...

Irina Raicu is the director of the Internet Ethics program at the Markkula Center for Applied Ethics at Santa Clara University. Views are her own. On the first Friday in February, the High Tech Law ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

The humans are tagging in. YouTube is re-assigning the work of content moderation to more actual humans, Neal Mohan, YouTube’s chief product officer, told the Financial Times. At the start of the ...

Is it possible for people with alcohol use disorders to heal, resolve their drinking problems, and then safely continue to drink in moderation? It's a controversial idea, but some experts say that for ...