In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...

Navigating difficult conversations at work can be challenging, but they are essential for maintaining a healthy and productive work environment. Whether it’s addressing performance issues, resolving ...

Difficult conversations are a human inevitability. Here’s how emotionally secure people turn them to their advantage.

Difficult conversations at work are unavoidable sometimes. The good news is most people approach such discussions with collaborative — not combative — attitudes and intentions, according to the ...

In the professional world, difficult conversations are inevitable. Whether it's delivering a negative performance review or discussing a potential layoff, the way these conversations are handled can ...

No matter where you work or what your role is, at some point, you’re going to encounter a difficult person. Maybe it is a colleague who constantly interrupts, a micromanaging supervisor, a ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Tension: We’re told collaboration requires constant connection, yet some workplace conversations leave us inexplicably ...

We live in polarizing times and it’s easy for conversation to lead to topics that spark high passions—from politics and climate change to DEI, immigration, or broadly defined human-centric leadership.