• Intelligent Delivery: Knowledge assets decay rapidly without active curation. Enterprise intelligence includes self-healing ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

According to the Ark Invest Big Ideas 2025 report, agents will increase enterprise productivity via software. Companies that deploy agents should be able to increase unit volume with the same ...

Public sector organizations in emerging economies could improve their performance and resilience by taking a more systematic approach to knowledge management, according to a review in the ...

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and ...

FORT LEAVENWORTH, Kan. -- Soldiers from the Mission Command Training Program Operations Group A participated in a senior leader executive seminar on the Army’s knowledge management (KM) program at ...

FORT LEAVENWORTH, Kan. -- The Army Knowledge Management Proponent, in collaboration with the Headquarters, Department of the Army Office of Enterprise Management, is spearheading an initiative aimed ...

Debate and discussion around data management, analytics, BI and information governance. This is a blogpost by Jim Webber, Chief Scientist at Neo4j, on how tech has finally caught up with ideas. To a ...

“Working software over comprehensive documentation” is the second value stated in the Agile Manifesto. The Manifesto’s signatories were fighting against the business and technical requirements ...