Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents SUNNYVALE, Calif., Nov. 01, ...

The International Financial Reporting Standards Foundation unveiled an IFRS Sustainability Knowledge Hub to encourage use of the International Sustainability Standards Board frameworks for disclosing ...

The purpose of the WICER quick assessment tool is to: Familiarize the user with the idea of circularity & resilience (WICER) and expose the user to solutions that they might have not considered. The ...

Universal health coverage (UHC) means that all people have access to the full range of quality health services they need, when and where they need them, without financial hardship. A matter of human ...