TheCube host Dave Vellante was joined by guests Dorothy Ortale, Knowledge manager, Ricardo Chavira, IT Director, and Rick Smith, Director of Metrics & Quality Assurance with Yale University, to talk ...

For IT and support teams, a well-maintained knowledge base is the foundation of efficient service management. An extensive knowledge repository enables employees to quickly find answers to issues, ...

Ever since the days of MySpace, it became pretty clear that social media platforms have a bright future ahead. This became further clear when networking platform Facebook was launched and became an ...

The idea of an open, central, and collaboratively managed knowledge base is as old as the concept of organized mass information storage itself. The first project of this type was the Jointly ...

Each new account team member needs to be educated on your business, products, processes, contracts and the people responsible for them. Such a transition at the end of a critical quarter or technology ...

Artificial intelligence is touching every aspect of how we engage with information (and much more) these days. Today, a startup building out a business based on one particular application of that — ...

College of American Pathologists Cancer Protocols: From Optimizing Cancer Patient Care to Facilitating Interoperable Reporting and Downstream Data Use Cancer medicine has grown increasingly complex in ...