Innovation in local government is often thought of in terms of efficiency or cost savings. But this focus leaves out an equally important one -- a focus on how residents experience government programs ...

Human-centered design is believed to have been born out of the Stanford University design program in 1958—when Professor John E. Arnold suggested that engineering design should be human-centered and ...

Norman writes that “we have unwittingly accepted the paradigm that technology comes first”–in other words, we too often design without respect for the user and with too much reverence for technology.

Education2030 Design for Global Goals is an experiential learning initiative inspired by UNESCO’s Education2030 framework. Through workshops and hands-on training, the project empowers middle school ...

Human-centered design, also known as design thinking, is a creative problem solving approach practiced in a wide variety of industry sectors. It uses human-centered techniques to truly understand a ...