American manufacturing faces mounting challenges. In the wake of the pandemic and with new waves of disruption from tariffs, supply chains are more fragile than ever, and workforce shortages continue ...

Without strategic employer support and a nudge from brokers or advisers, frontline workers' transportation challenges can lead to absenteeism, lower productivity and turnover. Here are a few ways HR ...

Building a successful career plan is a complex yet important process hinged on accountability, motivation and organization by the professional to reach their career goals. However, much of the ...

As more organizations bring employees back to the office, they face a complex challenge: How to repopulate the workplace without undermining the improved productivity and employee satisfaction enjoyed ...

Empower employees by proactively tracking engagement, productivity and well-being trends. Flexible policies and outcome-focused leadership reduce burnout risks significantly. Employee burnout is one ...

Forbes contributors publish independent expert analyses and insights. Alain Hunkins writes about leadership strategy that you can apply. In life, you only get one chance to make a first impression.

Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information ...

Workplace communication is more complex than ever. Employees manage emails, Zoom calls and customer interactions without always realizing when their tone, pacing or engagement is off. AI is stepping ...

In October 2020, Blue Cross Blue Shield Association, one of the nation's top health insurance providers, named Kim Keck as the company's new president and CEO. As the company's first female CEO, Keck ...

Adds generative AI enterprise search, permission-based RAG, and deep channel integrations to accelerate time to value for internal support SAN FRANCISCO, Dec. 18, 2025 /PRNewswire/ -- Today, Zendesk ...