In our global, digital world, there are people working and shopping online and surfing the Web for information 24/7. This often means that customers are seeking to contact or obtain help from a ...
Might AI help improve customer service for the millions of people who shop on Amazon.com? Amazon intends to find out. In a blog post, the Seattle tech giant revealed that it's testing two AI-based ...
Proactive Vs. Reactive Support: Shifting Your Focus For Customer Satisfaction In A Tech-Driven World
In today's hyper-connected world, customer experience (CX) reigns supreme. Imagine this: You're engrossed in a movie on a Friday night, popcorn in hand, when your streaming service suddenly sputters ...
Vancouver, BC, Dec. 15, 2025 (GLOBE NEWSWIRE) -- Fobi AI Inc. (TSXV:FOBI, Pink:FOBIF) (“Fobi” or the “Company”) is pleased to announce the launch of FIXYR, the Company’s new Agentic AI Customer ...
Artificial intelligence has gone mainstream. The term is now regularly appended to all manner of tools and technologies, even when it’s unclear exactly what role AI plays in delivering desired ...
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