As the world becomes more digitized, businesses need to adapt quickly to meet customer needs in new and innovative ways. The mortgage industry is no exception. With customers demanding quick and ...

From chat to email, SparrowDesk’s AI agents now deliver context-aware, branded responses and seamless handoffs to human ...

Last week, the European Union (EU) announced the first set of gatekeeper tech companies and gatekeeper services, and we've already discussed what it means. For example, iMessage isn't a gatekeeper yet ...

Chandraveer, a seasoned mechanical design engineer turned tech reporter and reviewer, brings more than three years of rich experience in consumer tech journalism to the table, having contributed to ...

You can now use chat to talk to IT support! Have a technology question? Now you can get your questions answered via chat! Go to IT Support Chat Chat will be available during normal business hours.

Best Buy has become the latest major retailer to support Apple Business Chat, allowing customers to ask questions with stores in a similar way to standard iMessage conversations. Apple Business Chat ...

Getting hit by ransomware is nasty business at any time. But victims of some new variants of a ransomware sample called Jigsaw should count themselves a tad luckier than others. The purveyors of the ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...

What just happened? Meta-owned instant messaging platform WhatsApp has announced plans to introduce third-party chat support to comply with the EU's Digital Markets Act (DMA) that's set to go into ...