No one expects their computer to crash or be destroyed, but it happens. Maybe the water heater breaks and floods your office, or perhaps it gets infected with a virus, or even worse. A wrong click on ...

Losing important computer data can be a nightmare. Whether due to hardware failure, accidental deletion, software corruption, or theft, data loss can disrupt your work and personal life. Regularly ...

Data Doctors: Q. I bought an external hard drive to back up my files, but how do I know if it’s working? — Kerry A. In the world of computers, there are only two types of hard drives: those that have ...

Welcome to Product Support, a column devoted to helping you get the most out of the gadgets and software you already use. It’s unfortunate that the sweet, smooth feeling of a brand new computer ...