When companies focus on practical, user-centered implementation, AI can stop being an experiment and start having a real impact.

Even as we emerge from generative AI’s tire-kicking phase, it’s still true that many (most?) enterprise artificial intelligence and machine learning projects will derail before delivering real value.

This week, an exercise in separating truth from hype. I am old enough to remember when generative AI (genAI) was the best thing since sliced bread — destined to solve any and all problems. But CIO.com ...